Effective Date: 12/05/2025
Welcome to SPISO! These Terms and Conditions (“Terms”) govern your use of our website, products, and services. By accessing or purchasing from our site, you agree to abide by these Terms.
1. General Information
SPISO is a food brand based in Kerala, specializing in traditionally made pickles, naturally brined products, and fermented probiotic foods. Our products are made in small batches with a focus on quality, health, and safety.
2. Product Use and Storage
Our products are made without preservatives. Please follow the storage instructions provided on the labels.
Fermented and probiotic products require refrigeration after opening.
SPISO is not liable for damage or spoilage due to improper storage by the customer.
3. Ordering and Payments
All orders must be placed through our official website or authorized marketplaces.
Prices are inclusive of applicable taxes unless stated otherwise.
We accept UPI, net banking, debit/credit cards, and other supported payment methods.
4. Shipping and Delivery
We ship across India using reliable courier partners.
Estimated delivery time and shipping costs will be shown at checkout.
We are not responsible for delays caused by third-party logistics or natural events.
5. Returns and Refunds
Due to the nature of our products, we do not accept returns on food items.
In case of damaged or incorrect delivery, please contact us within 48 hours of receiving the package with photo evidence.
6. Intellectual Property
All content on this site, including logos, images, product descriptions, and brand materials, are the property of SPISO and may not be used without permission.
7. Privacy Policy
Your personal information is processed in accordance with our Privacy Policy.
8. Limitation of Liability
SPISO will not be liable for any indirect or incidental damages arising from the use of our products or website.
9. Modifications to Terms
We reserve the right to modify these Terms at any time. Updated terms will be posted on this page with the effective date.
10. Contact Us
For any queries, reach out to us at:
📧 [email protected]
📞 8248594247